Bookings, Modify & Cancel Your Reservation

Access our guides and learn step by step how to book, modify, or cancel your trip quickly and easily.

• An error appears: “Fare Sold Out”. What does it mean?
• I have not received the booking confirmation email.
• What happens if the number of passengers differs on the outbound and return journeys?
• Can I book a ticket with an open return?
• Can I add a return journey to an existing booking?
• Can I change a passenger’s details?
• Can a vehicle be booked and boarded without passengers?
• Can a booking be made and paid for at the port?
• Can a booking be made and paid by bank transfer?
• Is there a cost to cancel the booking?
• Can I cancel my booking?
• Is there a cost to modify the booking?
• How can I retrieve my booking?